Passenger Protection for Airport Tarmac Delays

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1. For Air China-operated international flights to and from any US airport, if the delay on the airport tarmac at a US airport is more than 4 hours, and under the appropriate circumstances of aircraft and passenger safety, climate, airport facilities, air traffic control and other conditions, the crew members may arrange with the local office or station to deplane passengers at a designated place.

2. For Air China-operated international flights to and from any US airport, if the delay on the airport tarmac at a US airport is more than 2 hours, and under the appropriate circumstances of aircraft and passenger safety, climate, airport facilities, air traffic control and other conditions, the crew members shall provide passengers in-flight meals and drinks.

3. For Air China operated international flights to and from any US airport, if departure or arrival time is delayed over 30 minutes, the crew shall notify the passengers on board of the delay status every 30 minutes.

4. For Air China operated international flights to and from any US airport, if departure or arrival time is delayed over 30 minutes, the aircraft is still at the boarding gate, and under the appropriate circumstances of passenger safety, airport facilities, air traffic control and other conditions, the crew members may arrange with the local office or station to deplane passengers.

5. Passengers will have normal usage of onboard lavatory.