Passengers travelling with pets
Pets refer to domesticated dogs, cats and birds.
Please submit a pet shipping request to our designated direct sales office one day prior to flight departure and complete a Pet Shipping Reservation Request.
Your pets cannot be carried in the passenger cabin and must be placed in the cargo hold.
Valid certificates required for the entry/exit of pets to/from the People’s of Republic of China and transit countries involved in the pet’s transport must be in place, such as health certificates and quarantine certificates.
Air China may reject carriage of pregnant pets or pets that have given birth within 48 hours.
As pet shipping requires certain types of aircraft, your request to travel with pets may be approved only after we have made appropriate arrangements.
We have the right to change the aircraft type before flight departure. If your flight fails to accommodate your pet due to a change in aircraft type, you may choose not to travel with your pet or to take another flight that can accommodate pets.
Please arrive with your pet at the airport and complete the check-in procedures at least 120 minutes prior to the scheduled departure time on the travel date.
The pet and its container and meal are considered as overweight baggage. You will be charged a fee for shipping your pet at the airport when you complete the shipping procedures.
If your pets are injured, become ill, escape or die under normal shipping conditions, we do not assume any liability. You must assume full responsibility for your checked pets.
Shipping containers for pets must meet the following requirements: