Passengers travelling with pets
Pets refer to domesticated dogs, cats and birds.
Please make the request for the carriage of small animal (AVIH) when you making a reservation at any of our designated ticketing offices at least 24 hours before flight departure, and you will be asked to fill in the “Application for Carriage of Small Animal”. When making the request, you do not have to bring with you the small animal to be carried and the documents needed for such carriage.
Your pets cannot be carried in the passenger cabin and must be placed in the cargo hold.
Valid certificates required for the entry/exit of pets to/from the People’s of Republic of China and transit countries involved in the pet’s transport must be in place, such as health certificates and quarantine certificates.
Air China may reject carriage of pregnant pets or pets that have given birth within 48 hours.
As pet shipping requires certain types of aircraft, your request to travel with pets may be approved only after we have made appropriate arrangements.
We have the right to change the aircraft type before flight departure. If your flight fails to accommodate your pet due to a change in aircraft type, you may choose not to travel with your pet or to take another flight that can accommodate pets.
Please take the small animal (AVIH) to the airport for check-in and produce the documents needed to the carriage of the small animal no later than 120 minutes before departure on the flight day.
The pet and its container and meal are considered as overweight baggage. You will be charged a fee for shipping your pet at the airport when you complete the shipping procedures.
If your pets are injured, become ill, escape or die under normal shipping conditions, we do not assume any liability. You must assume full responsibility for your checked pets.
Shipping containers for pets must meet the following requirements: