Delayed / Damaged / Lost Baggage
Compensation and Lawsuit
Passengers who seek compensation for delayed baggage shall submit a claim in writing to Air China within 21 days from the day of receipt of the checked baggage.
The limitation of action related to baggage compensation is two years from the day the aircraft arrives at the destination, or from the day the aircraft should arrive at the destination, or from the day the transportation is terminated; otherwise the passenger in question will lose right to bring a suit for the baggage-related loss.
*1 special drawing right (SDR) is about USD 1.37, and its exchange rate may fluctuate.